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The EAC Quality for Trade Platform serves as a one-stop quality shop allowing registered users to: discover quality requirements, connect with relevant institutions and individuals, seek pathways to improvements and gain insights from those who have already experienced success. The platform will complement in-country initiatives as an information resource that allows work to continue long after face-to-face trainings are complete.

<div>Please click the button and submit the subsequent form to tell us your story. We will review your story and, if selected, it will be edited and published!</div>

<div>The EAC Quality for Trade Platform has been developed by the International Trade Centre under Phase I and Phase II of the EU-EAC Market Access Upgrade Programme (MARKUP I &amp; II), with the support of the European Union.<br><br>You may access the tools using the buttons at the top of the page or explore further below.</div>

<div>The Quality Compass provides a structured gateway to product- and market-specific quality requirements, covering mandatory regulations, key standards, and market preferences for priority sectors and destinations. Beyond listing requirements, the tool translates them into practical guidance and sensitization messages—helping users understand why each requirement matters and what it means in practice. Deep, curated links to authoritative external resources allow users to explore topics further with ease.</div>

<div>Quality Connect links a network of quality professionals, many of whom have been trained or supported through ITC projects. Through searchable user profiles, practitioners can identify peers who offer relevant expertise or are seeking support. The integrated directory of service-provider institutions further helps users locate accredited bodies, laboratories, and advisory institutions essential for advancing their quality journey.<br><br>We encourage you to register by clicking on the -Sign In- Button in the upper right of this page.&nbsp;<br>&nbsp;</div><div><strong><em>NOTICE: Due to a recent service outage, some user accounts on the Quality Connect tool may have been affected. We kindly ask all affected users to re-register their accounts. For those whose accounts remain active, we kindly request that you log in and update your profiles as needed. For step-by-step instructions on how to register, update profiles, or request password resets, please refer to the linked document: </em></strong><a href="https://drive.google.com/file/d/19JEE_6rszSSvGKUWjWQe0IqD0heA1Lj7/view?usp=sharing"><strong><em>Guide to Registration and Profile Building</em></strong></a></div>

<div>Quality Success showcases a diverse collection of real-world stories from enterprises that have improved quality to access new markets, expand sales, or overcome compliance barriers. The searchable library—organized by country, product, and topic—helps users find cases most relevant to their context. As a participatory feature, users can also submit their own stories for consideration, enriching a growing community of shared learning and inspiration.<br><br>We welcome you to share your own Success Stories for publishing consideration using the form found at the bottom of the page.</div>

Supporting Quality Management for Trade Success

<p><strong>Register Now: National Webinar Series on Navigating Quality Requirements in the EAC</strong></p>
<p>The East African Business Council (EABC), in collaboration with the International Trade Centre (ITC) under the EU&ndash;EAC MARKUP II Programme, invites MSMEs, women and youth entrepreneurs, and trade stakeholders to a series of national webinars taking place from January to February 2026.</p>
<p>The webinars will introduce stakeholders to the EAC Quality for Trade (Q4T) Platform, a one-stop online resource that helps enterprises understand quality requirements, standards, and market preferences. Participants will benefit from practical guidance on export quality requirements, live demonstrations of the Quality for Trade Platform tools (Quality Compass, Quality Connect, and Quality Success), and insights into the role of Quality Associations across the EAC, showcasing how they support enterprises in meeting compliance requirements and connecting to trusted expertise.</p>
<p>The National webinar series comprises six country-specific webinars for Kenya, Rwanda, Tanzania, South Sudan, Burundi, and Uganda, each tailored to priority value chains. Please register using the links below.</p>
<p>&nbsp;</p>
<p><strong>KENYA &ndash; (</strong><strong>Coffee, Avocado, Tea Sectors</strong>)</p>
<p><strong>Date:</strong>&nbsp;19th January, 10:00 AM EAT</p>
<p>Registration link for the Webinar:&nbsp;<a href="https://bit.ly/4pOhEXd">https://bit.ly/4pOhEXd</a></p>
<p>S<em>ervice offered by the&nbsp;</em><em>Association of Quality Professionals (AQP)</em></p>
<p>&nbsp;</p>
<p><strong>RWANDA (</strong><strong>Coffee, Avocado, Tea Fine Beans, Chilli Pepper Sectors)</strong></p>
<p><strong>Date:</strong>&nbsp;22nd January, 10:00 AM CAT</p>
<p>Registration link for the Webinar:&nbsp;<a href="https://bit.ly/4p1pr2J">https://bit.ly/4p1pr2J</a></p>
<p>S<em>ervice offered by the Rwanda Alliance for Quality (RAQ)</em></p>
<p>&nbsp;</p>
<p><strong>TANZANIA (</strong><strong>Coffee, Avocado, Cinnamon, Cloves, Tea Sectors</strong>)</p>
<p><strong>Date:</strong>&nbsp;26th January, 10:00 AM EAT</p>
<p>Registration link for the Webinar:&nbsp;<a href="https://bit.ly/4sfjr9B">https://bit.ly/4sfjr9B</a></p>
<p>S<em>ervice offered by the&nbsp;</em><em>National Quality Association of Tanzania (NQAT)</em></p>
<p>&nbsp;</p>
<p><strong>SOUTH SUDAN</strong>&nbsp;(<strong>Coffee Sector</strong>)</p>
<p><strong>Date:</strong>&nbsp;29th January, 10:00 AM CAT</p>
<p>Registration link for the Webinar:&nbsp;<a href="https://bit.ly/3Yraw71">https://bit.ly/3Yraw71</a></p>
<p>S<em>ervice offered by the Association of South Sudan Manufacturers (ASSM)</em></p>
<p>&nbsp;</p>
<p><strong>BURUNDI </strong>&ndash;&nbsp;<strong>Coffee, Tea, and Avocado Sectors</strong></p>
<p><strong>Date:</strong>&nbsp;2nd February, 10:00 AM CAT</p>
<p>Registration link for the Webinar:&nbsp;&nbsp;<a href="https://bit.ly/4sflnyT">https://bit.ly/4sflnyT</a></p>
<p>S<em>ervice offered by the Association Nationale pour la Promotion de la Qualite au Burundi (ANPQ-Burundi)</em></p>
<p>&nbsp;</p>
<p><strong>UGANDA (</strong><strong>Coffee, Cocoa, Avocado Sectors)</strong></p>
<p><strong>Date:&nbsp;</strong>5th February, 10:00 AM EAT</p>
<p>Registration link for the Webinar:&nbsp;<a href="https://bit.ly/48QeN8P">https://bit.ly/48QeN8P</a></p>
<p>S<em>ervice offered by the Quality Assurance Association of Uganda Limited (QAAUL)</em></p>

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National Webinar Series - Navigating Quality Requirements with the EAC Quality for Trade Platform and Building Towards Compliance with Quality Associations

QUALITY CHAMPIONS

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The Quality Compass provides a structured gateway to product- and market-specific quality requirements, covering mandatory regulations, key standards, and market preferences for priority sectors and destinations. Beyond listing requirements, the tool translates them into practical guidance and sensitization messages—helping users understand why each requirement matters and what it means in practice. Deep, curated links to authoritative external resources allow users to explore topics further with ease.

Quality Compass

Quality Connect links a network of quality professionals, many of whom have been trained or supported through ITC projects. Through searchable user profiles, practitioners can identify peers who offer relevant expertise or are seeking support. The integrated directory of service-provider institutions further helps users locate accredited bodies, laboratories, and advisory institutions essential for advancing their quality journey.

Quality Connect

Quality Success showcases a diverse collection of real-world stories from enterprises that have improved quality to access new markets, expand sales, or overcome compliance barriers. The searchable library—organized by country, product, and topic—helps users find cases most relevant to their context. As a participatory feature, users can also submit their own stories for consideration, enriching a growing community of shared learning and inspiration.

Quality Success

Access user-friendly information about quality requirements at the product-market level.

SMEs

Benefit from enhanced access to tools and capacity building services. Better promote services and link up with other institutions toward common goals.

Quality-related service providers

Access ITC support & certification, share best practices and lessons learned, market services and connect with an expert community.

Quality experts

Discover the world of quality in trade and begin your quality journey.

Quality learners

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East African Community

<p>This year&rsquo;s edition coincided with the 25th EAC Micro, Small and Medium Enterprises (MSME) Trade Fair and Exhibition, an annual event that rotates among EAC Partner States. The trade fair serves as a vibrant platform for innovation, networking, and cross-border trade, reinforcing the region&rsquo;s commitment to economic integration.</p>
<p>The 2025 competition was officially launched earlier this year by the East African Standards Committee (EASC) during its 27th meeting in Arusha, Tanzania. Following the launch, national competitions were held across the seven EAC Partner States, with winners advancing as nominees for the regional awards.</p>
<p>The EAC Regional Quality Awards are a flagship initiative designed to recognize organizations that exemplify excellence, innovation, and best practices in quality and standards across diverse sectors. The Awards aim to promote competitiveness, enhance productivity, and foster a culture of quality throughout East Africa.</p>
<p>This year&rsquo;s ceremony brought together leading enterprises, SMEs, and public institutions from Partner States, highlighting their critical role in driving sustainable growth and regional integration.</p>
<p>The ceremony was also attended by Ms. Annette Ssemuwemba Mutaawe, Deputy Secretary General for Customs, Trade and Monetary Affairs at the East African Community; Ms. Dorothy Tembo, Deputy Executive Director of the International Trade Centre; and Mr. Lukorito Zacharia, Director of Standards Development and Trade at the Kenya Bureau of Standards (KEBS).</p>
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<h1 class="uk-h2 uk-text-center uk-scrollspy-inview">Award Categories and Winners</h1>
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<div class="el-content uk-panel uk-text-large uk-margin-top">Company of the Year &ndash; Large Enterprise (LE):&nbsp;<strong><em>Kabarak University, Kenya</em></strong></div>
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<div class="el-content uk-panel uk-text-large uk-margin-top">Company of the Year &ndash; Small and Medium Enterprise (SME):&nbsp;<strong><em>Thomas &amp; Company Limited, Uganda</em></strong></div>
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<div class="el-content uk-panel uk-text-large uk-margin-top">Product of the Year &ndash; Large Enterprise (LE):&nbsp;<strong><em>Said Salim Bakhera &amp; Co. Ltd, Tanzania</em></strong></div>
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<div class="el-content uk-panel uk-text-large uk-margin-top">Product of the Year &ndash; Small and Medium Enterprise (SME):&nbsp;<strong><em>Health Classique, Kenya</em></strong></div>
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<div class="el-content uk-panel uk-text-large uk-margin-top">Service of the Year &ndash; Large Enterprise (Private):&nbsp;<strong><em>Zipline, Rwanda</em></strong></div>
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<div class="el-content uk-panel uk-text-large uk-margin-top">Service of the Year &ndash; Public:&nbsp;<strong><em>Capital Markets Authority, Kenya</em></strong></div>
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<div class="uk-card uk-card-default uk-card-small uk-card-body uk-margin-remove-first-child uk-margin uk-text-justify uk-scrollspy-inview">
<div class="el-content uk-panel uk-text-large uk-margin-top">Service of the Year &ndash; Small and Medium Enterprise (Private):&nbsp;<strong><em>Eagle Air Limited, Uganda</em></strong></div>
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<div class="el-content uk-panel uk-text-large uk-margin-top">Exporter of the Year &ndash; Large Enterprise (LE):&nbsp;<strong><em>Kipkebe Ltd. (Tea), Kenya</em></strong></div>
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<div class="el-content uk-panel uk-text-large uk-margin-top">Exporter of the Year &ndash; Small and Medium Enterprise (SME):&nbsp;<strong><em>SomFresh Fruits and Vegetables, Somalia</em></strong></div>
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<div class="el-content uk-panel uk-text-large uk-margin-top">The Awards are supported by the European Union (EU)-funded EU-EAC Market Access Upgrade Programme (MARKUP II), implemented by the International Trade Centre (ITC) in collaboration with the EAC Secretariat and national partners. These initiatives strengthen a culture of quality across industries, inspiring both public and private sectors to pursue international standards and contribute to the region&rsquo;s sustainable development agenda.</div>
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The East African Community (EAC) Regional Quality Awards 2025 ceremony was held in Nairobi, honoring organizations that have demonstrated outstanding achievements in quality management across the region.

EAC Regional Quality Awards 2025 Celebrate Excellence in Quality Management Across East Africa

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The International Trade Centre has developed and qualified experts in quality management together with leading institutions in the field of quality. These experts are called Quality Champions. Quality Champions have been trained using the latest tools and techniques for ensuring quality and food safety in a business and implement quality improvement projects in enterprises.

Find the service providers you need by browsing categories listed below. To view those of a different country, use the country filters or the search box.